Isee has been helping organisations to implement customer-driven improvements since 2005. The Isee platforms helps businesses accurately see their business from the perspective of its customers.
Isee has built an enviable reputation for delivering data to its clients in the fields of hospitality, health care and beauty to enable them to understand their business better and ensure that they are meeting and surpassing their clients’ expectations. Using isee software allows client’s to fully understand the customer experience and identify the key drivers of loyalty ensuring behavioural change can be influenced among team-members.
Take a look at our case studies to understand how isee can help your business.
Isee’s aim is to provide its clients with the most efficient and effective service, ensuring that they have ready access to the data collected in an easy-to-understand format.
Isee’s unique approach allows you to focus on what is most important to your business, turning satisfied customers into loyal customers.
- Business Transformation: Improved customer satisfaction through the alignment of people and processes with what really drives loyalty.
- Increased sales: Improved customer satisfaction has a direct correlation on increased spend, frequency of visit and brand loyalty.
- Improved staff performance and engagement: Staff are clear on the areas that need improvements whether at an individual or a corporate level.
- Informed decision making: Managers can use the data as evidence for why changes need to be made
- Increased participation rates
- Increased collection of customer contact details
- More cost-effective in comparison to other methods of data capture.